Design leader &
product thinker

A Product Design Manager with 12+ years turning complex problems into simple, scalable, and user-centric solutions. I lead teams at the intersection of strategy and execution — partnering with Product, Engineering, and Business to drive measurable impact through design.

Currently at TSC.ai ↗.

01 / Works

Selected projects

See all work
2021 — Present

TSC.ai

Turning scattered enterprise data into a connected intelligence system — from 0 to production

Designed the full Genie platform from scratch: 8 feature areas, a shared design system, and an AI co-pilot that brings media, stakeholders, and analysis into one workflow.

0→1 Product Leadership Design System AI
2020

Tiki

Cutting seller payout time from 7 days to instant on Vietnam's largest e-commerce platform

Unified fragmented balance views across multiple seller roles, enabled same-day withdrawals, and removed the bank-transfer bottleneck that was costing teams time and fees.

Product Research Design
2019

EcomSolid

Redesigning GemPages to reduce editor friction for 5,000+ Shopify merchants

Restructured navigation, streamlined key workflows, and shipped a full dark mode — all based on user research, in 90 days.

Product Design Research
2024

Freelance · South Korea

Replacing manual temperature logs with real-time monitoring for cold storage operators

Designed a mobile platform from research to handoff — replacing fragmented manual processes with real-time monitoring, camera-based scanning, and automatic compliance documentation.

Mobile UX Research Design

02 / Experience

Where I've worked

Full story

03 / Community

Beyond the day job

AI-Augmented Workflow

2024 — Present

I don't just use AI tools — I build them into how I work. Custom agentic pipelines that pull Slack feedback, surface Jira tickets, and query Confluence knowledge bases autonomously. Cursor to prototype independently. Figmake to turn design system components into testable flows in minutes.

Mentoring

2019 — Present

Mentored designers one-on-one. I care a lot about helping people grow in this craft.

Community

2018 — Present

I build free apps for people who need them. A tool for kidney disease patients to track their health. A flashcard app for kids learning English — free for children and parents alike. No monetization, no agenda. Just problems worth solving.